Use Case · Knowledge Base
Fees, plans and policies, answered by source.
One brain behind every channel, loaded with how your practice actually runs.
The problem
Ask three people the price, get three answers.
Fees, plan inclusions and insurer cover live in people's heads and in old PDFs. The answer changes depending on who picks up the phone.
Yesterday · 17:38
- Missed New patient · asked the consultation fee
- Missed Member · wanted to move an appointment
- Missed New patient · same-day availability
- Voicemail No callback logged
How HealthCentre handles it
One answer, cited to your own document.
It answers from your fee schedule, your plans and your policies, and shows where the answer came from. Update the document and the answer updates with it.
Asked on the phone · just now
"What does a standard GP consultation cost, and is it covered on the Family plan?"
£150
Source: Fee schedule 2026, p.1 · Membership plans (Family)
Get started
One source of truth, on every channel.
Bring your fee list and your plans, and watch every channel start giving the same answer.